United apologizes for reusing 9/11 flight numbers

Posted on May 19, 2011 by The Soul Brother

A great example of how a corporation can address a potential public relations disaster. Identify the problem, correct the problem, and apologize-quickly!

United apologizes for reusing 9/11 flight numbers – Travel – News – msnbc.com.

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About The Soul Brother

An observer to the world. I have a unique view of the world and want to share it. It's all in love from the people of the "blues". Love, Knowledge, and Sharing amongst all is the first steps towards solving all the problems amongst humanity.
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