Tag Archives: United Airlines

United apologizes for reusing 9/11 flight numbers

Posted on May 19, 2011 by

A great example of how a corporation can address a potential public relations disaster. Identify the problem, correct the problem, and apologize-quickly! United apologizes for reusing 9/11 flight numbers – Travel – News – msnbc.com.

Posted in News from the Soul Brother | Tagged , , , , , , | Leave a comment