Tag Archives: emergency services

8 Cities Where 911 Systems Recently Failed

By Dana Liebelson New Yorkers are living with the fear that their city’s breakdown-prone emergency dispatch system could fail them when they need it most. It’s a fear that other major American cities have lived with for years. New York … Continue reading

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Hero EMT dispatcher helps pinpoint stroke victim in eight-hour call

By Kate Briquelet and Jennifer Bain A heroic FDNY dispatcher went beyond the call of duty — staying on the phone with an elderly Upper East Side stroke victim for nearly eight hours while rescuers struggled to pinpoint the woman’s location. … Continue reading

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