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By Alan Pyke Service workers at Washington D.C.’s Union Station are walking off the job Thursday morning to protest the federal government’s failure to ensure the companies it contracts with pay a livable wage. The strike is the third in eight … Continue reading
By Ben Drake In the vast majority of cases, your quality doesn’t matter. Yup, that’s right. Why? Because no one cares about the quality of your work; people care about the quality of their own work.This does not apply to the unconditional … Continue reading
By Abby Ellin Kristi Rifkin had been working at T-Mobile Call Center in Nashville for four years when she got pregnant with her third child. She says she loved her job. “I had a great run,” Rifkin, 40, told ABC News. … Continue reading
By Jenna Goudreau Do not underestimate a first impression. According to 2011 research by Harvard Medical School and Massachusetts General Hospital, people assess your competence and trustworthiness in a quarter of a second 250 milliseconds–based solely on how you look. “Appearance … Continue reading
Interesting presentation by Dan Ariely. What makes me feel good or lack of is summed up in P.R.I.D.E. (P=Passion; I gotta have it, R=Respect; Respect me and I will do the same, I=Interest; I must be interested and challenged, D=Dollars; … Continue reading
Great advice. Even if you are not new on the job, but just switching teams, departments, etc. Build Relationships Early for Job Success.
Is that right? I could have told you that. I worked as a call center rep about 10 years ago, so I sympathize with everyone who works as one. Many people feel talking on the phone is an anonymous task, they feel it can … Continue reading